Frequently asked questions

Quick answers to common questions.

Getting Started

What is Burtz?

Burtz is a community-driven marketplace that connects book lovers in your city. Discover books, share your own, and connect with local readers, home libraries and professional sellers.

How does Burtz work?

The planned experience brings finding a book, choosing how to get it, arranging delivery or a local exchange, and passing it on into one place. Join the waiting list to hear when these features become available in your city.

Cities & Launch

Is Burtz available in my city?

Burtz is preparing to launch city by city. The cities shown here are currently in pre-launch. Choose your city and join the waiting list to receive its updates.

How can I add my city?

Use Find your city. If your city is not listed, choose “My city isn’t listed” and leave its name and country with your request.

When will the Burtz app launch?

Launch timing will depend on readiness in each city. We will share confirmed dates with the people who have signed up for that city.

Buying & Selling

Can I buy a book on this website?

This is the pre-launch website. It does not accept orders or payments; confirmed marketplace availability will be announced before launch.

Renting & Swapping

Can I sell, rent and swap books?

These are part of the planned Burtz experience. Availability will depend on the city and the launch stage; joining the waiting list does not create a book listing or a transaction.

How will renting and swapping work?

Renting and swapping are part of the intended Burtz experience. Exact availability, conditions and return rules need to be confirmed before launch.

Home Libraries

What is a Home Library?

A home library is a collection of books shared by an individual with nearby readers. Choose Home Library in the sign-up form and tell us approximately how many books you would like to share.

Payments & Payouts

Are payments or weekly payouts active?

No. This website does not process payments or payouts. Payment providers, fees and schedules must be confirmed before the marketplace opens.

Shipping & Delivery

Can I arrange delivery now?

No delivery can be booked from this pre-launch website. Pickup points, lockers and local handoffs shown in the design illustrate the planned experience, not currently bookable services.

Accounts & Verification

Does joining create an account?

No. It records an expression of interest only after the form confirms a successful save. It does not create a marketplace profile or verify an identity.

Partners

How can I become a partner?

Choose Partner in the sign-up form. Tell us about your bookstore, publishing work, library or other book-related project, and what you would like to build with Burtz.

Safety & Privacy

Will my email be shown publicly?

No. Applicant details and contact messages are not included in the public city data. Marketing consent is separate and optional.

Why did the form say my details were not saved?

A success message appears only after an acknowledged save. If the service is not connected or cannot confirm a write, the form reports that instead of pretending to save your details.

Have more questions?

Contact us